Singapore:

Free Express Shipping

1-3 business days from time it is dispatched.

Hong Kong, Indonesia, Malaysia, Philippines, Thailand, Vietnam:

Free shipping (Postal/E-commerce)

5-10 days in transit not including possible time spent in customs and any delays due to local postal service. Our E-commerce shipping uses your local postal service when the package arrives in your country and it is out of our control should the time to deliver be longer due to their own delays. The tracking for this service is limited as well.

Free DHL Express Shipping for orders USD100 and above

1-3 business days in transit not including possible time spent in customs

DHL express shipping for orders below USD100 : USD 10

1-3 business days in transit not including possible time spent in customs

Australia, China, India, Japan, South Korea, NewZealand, Taiwan:

Free shipping (Postal/E-commerce)

7-18 business days in transit not including possible time spent in customs and any delays due to local postal service. Our E-commerce shipping uses your local postal service when the package arrives in your country and it is out of our control should the time to deliver be longer due to their own delays. The tracking for this service is limited as well.

Free DHL Express Shipping for orders USD100 and above

1-3 business days in transit not including possible time spent in customs

DHL express shipping for orders below USD100: USD 15

1-3 business days in transit not including possible time spent in customs

Europe,United Kingdom, United States ( including Hawaii):

Free shipping (Postal/E-commerce)

7-18 business days in transit not including possible time spent in customs and any delays due to local postal service. Our E-commerce shipping uses your local postal service when the package arrives in your country and it is out of our control should the time to deliver be longer due to their own delays. The tracking for this service is limited as well.

DHL express shipping for orders below USD$300: USD30

1-3 business days in transit not including possible time spent in customs

Free DHL express shipping for orders USD300 and above

1-3 business days in transit not including possible time spent in customs

Canada:

Free shipping (Postal/E-commerce)

7-18 business days in transit not including possible time spent in customs and any delays due to local postal service. Our E-commerce shipping uses your local postal service when the package arrives in your country and it is out of our control should the time to deliver be longer due to their own delays. The tracking for this service is limited as well.

Rest of the World:

Free shipping Postal/E-commerce

7-18 business days in transit not including possible time spent in customs and any delays due to local postal service. Our E-commerce shipping uses your local postal service when the package arrives in your country and it is out of our control should the time to deliver be longer due to their own delays. The tracking for this service is limited as well.

DHL Express Shipping

1-4 business days in transit not including possible time spent in customs

Orders below USD150 :USD 50

Orders USD150 to USD200 : USD 60

Orders above USD200: USD 70

Please kindly note any custom fees, duties and/or taxes are not included in the item price, final purchase price or shipping costs and is the responsibility of the recipient. Items are shipped out from Singapore and items are made in China. Please check with your country's custom policies to see if there would be additional costs and what they may be so there are no surprises.

If the recipient refuses delivery of their order for any reason including refusal to play custom fees, duties or taxes, your order would be considered abandoned and may be disposed or returned by the carrier, in this circumstance your order is not eligible for a refund. If it is returned by the carrier please note that a reshipping fee would apply to have the item redelivered. If you choose to not want the items reshipped, there will be no refund for the items.

Once an order has been processed and is shipped out, it can no longer be cancelled.

* For United States orders, please take note the pieces are made in China and therefore would be subjected to the tariffs/taxes and duties rates for China made goods. Please kindly find out what such rates are before ordering as these are not included in the item price , shipping charge or final purchase price and will be additional on top of your order amount. Please kindly note we will not accept any returns due to your refusal to pay your order's taxes/tariffs and duties to customs.

If any shipping information provided is inaccurate and insufficient and our shipping partner cannot successfully deliver it as a result, we are not liable for it not reaching you or your intended recipient. There would be no refund on the order or shipping costs in this circumstance. If the item is returned to us by the courier you would be responsible for any fees or cost for this return and also for the reshipping fee. If you do not want it reshipped we will refund you the order amount less shipping fees/handling fee and any courier return fees.

We urge you to provide accurate information to prevent such situations.

Unfortunately we are not responsible for packages lost in transit. We would of course do our very best to assist. If the item was delivered and left at your door and goes missing, or was not picked up by you, we cannot be liable and it would not be eligible for a refund. We encourage you to provide a secure delivery address and preferably where someone is able to receive the package directly.